Privacy Policy For Our Visitors
We respect your privacy and are committed to safeguarding your personal information.
Introduction To Our Privacy Policy
At xivanolurem, your privacy is our priority. This Privacy Policy explains how we collect, handle, and protect your data when you use our website. Please review this document carefully to understand our practices and your rights regarding personal information in accordance with Australian privacy laws.
We are transparent about the information we collect and how we use it. Our team is dedicated to ensuring that your data is processed securely and responsibly, and we regularly update our policy to reflect changes in law and technology.
Collection Of Your Information
We collect personal and technical data to provide our digital services, improve user experience, and ensure site security. Information is gathered when you contact us, use our website, or engage with our content.
Information You Give Directly
- • Full name and contact credentials submitted in forms.
- • Email address provided for newsletter sign-ups.
- • Business details shared for enquiry purposes.
- • Any comments or messages you submit to us.
- • Other contact or preference details you share.
Automatically Collected Data
- • Device and browser information when browsing.
- • IP address and approximate location data.
- • Site usage patterns and analytics metrics.
- • Cookies and similar tracking technologies usage.
- • Referrer and access times for security monitoring.
How We Use Your Information
We use your data to enhance our services, address your queries, and improve your website experience. Our processing is always in accordance with applicable regulations.
- • Delivering tailored content and information.
- • Responding to support or contact requests.
- • Improving website features and functionalities.
- • Analysing traffic and measuring engagement.
- • Identifying and preventing security issues.
- • Complying with legal or regulatory requirements.
- • Managing subscriptions and email updates.
Our Commitment: Your privacy is central to our business. We have adopted appropriate physical, electronic, and managerial procedures to protect your data, prevent unauthorised access, and maintain information accuracy.
When We Share Data
Personal data may be shared with trusted third parties to operate our services or comply with Australian law. We only partner with organisations that adhere to strict privacy standards.
Partners And Service Providers
Third-party providers are engaged for website hosting, analytics, communications, and maintenance. These partners are selected carefully with privacy assurances.
Legal Obligations And Disclosures
Data may be disclosed if required to uphold laws or protect legal interests.
Anonymous Analytics And Stats
Aggregate data may be shared for research or insights while preserving individual anonymity.
Your Rights And Choices
You have rights to access, rectify, erase, or limit how we use your personal information under Australian law. Contact us for any data-related request at any time.
- • Right to request a copy of your information.
- • Right to correct inaccurate or outdated details.
- • Right to request erasure of your data.
- • Right to receive your data in accessible format.
- • Right to object to certain data processing.
- • Right to request limited data usage.
For any questions or to exercise your rights, email us using the details provided below.
Data Security And Protection
We safeguard your data with physical, technical, and administrative controls. Despite best efforts, please be aware no system is entirely immune to risks.
Technical Security Measures
- • Encryption of sensitive transactional information.
- • Firewall protection to prevent unauthorised access.
- • Multi-factor authentication for system access.
- • Routine security audits and system monitoring.
Organisational Controls In Place
- • Access to data is restricted to authorised staff.
- • Employee training on privacy and security policies.
- • Incident response protocols for any breaches.
- • Regular review process for policy adherence.
Data Retention Practices
Data is only retained as necessary to fulfil service delivery, legal, or operational obligations. We apply clear retention periods and securely delete data when no longer required.
- • Account information is stored while your account is active.
- • Engagement logs are kept only for improvement analysis.
- • Contact records are maintained for support history.
- • Payment information is held securely for legal compliance.
- • Marketing subscription preferences are respected until opted out.
Retention is guided by statutory limits and business need.
International Data Transfers
We may transfer data to trusted service providers outside Australia under strict contractual protections and privacy standards.
- • Transfers occur only to privacy-compliant partners.
- • Appropriate data transfer safeguards are enforced.
- • User consent is obtained where required.
- • Ongoing monitoring of partner compliance is maintained.
Cookies And Tracking Technologies
We use cookies and similar technologies to improve browsing, personalise content, and analyse site activity. You can manage cookies in your browser settings.
Types Of Cookies Used
- • Enable website functionality and security features.
- • Help us analyse site usage and performance trends.
- • Enable custom features and saved preferences.
- • Support advanced website features and integrations.
Most browsers allow you to control and delete cookies if you prefer.
Policy Updates And Changes
We regularly review and update our privacy practices. Changes will be reflected in this Policy, with the latest update date provided for your reference.
- • Notice on major policy revisions or updates.
- • Communication if required by legal authorities.
- • Access to updated policies on our website.
- • Contact points for policy clarification.
Significant changes will be highlighted next to policy updates.
Contacting Us About Privacy
For questions or concerns, please use our provided email or phone number.
xivanolurem
Suite 903 / 241 Adelaide Street, Brisbane, QLD 4000 Australia
Phone: +61897333952
Email: content@xivanolurem.com
Last updated November 9, 2025.
Effective from November 9, 2025.